How do I secure my account using a desktop App?

If you do not have a secondary mobile device or choose not to use it, there are desktop authenticators that are available for multi-factor authentication (MFA) like the authenticator.cc extension.

Must know: 
  • Each user on your Worldline merchant account must enroll in MFA on the Worldline portal. 
  • We do not recommend the use of desktop authenticators for MFA, because using a secondary device to secure your data is the best practice for MFA.

Step 1: Install Authenticator.CC Extension

  1. Open Your Browser – Use Google Chrome, Edge, or Firefox.
  2. Enter the URL “Authenticator.cc” in the search bar and press Enter.
  3. Click Add to Chrome 

   4. Click Add Extension to confirm.


Step 2: Access the Extension

  1. Open Authenticator.cc – Click the Extensions icon (puzzle piece) in the top-right corner of your browser.
  2. When you install Authenticator Extension in Chrome, pin its icon to the toolbar

 
Step 3: Manually Add a QR Code

  1. Login into your  Worldline merchant account
  2. Click on the puzzle piece in the top-right corner of your browser and select Authenticator.cc icon from your extensions bar.

  3. Click the pencil icon in the top left corner of the authenticator then select the  + Add Account button.

  4. Select Manual Entry :
  5. Enter the Details – Fill in:
    • Issuer – Worldline
    • Secret Key – Paste the secret key provided on your Worldline portal. ( The secret key can be found next to the QR code on your  Worldline Portal).
  6. Save – Click Save to finish.

Good to know: 

  • When you log into our Worldline portal, you will need to open the Authenticator.cc extension to view the 6-digit code.
  •  It is important to complete the add account step right after you login on your merchant portal as the code expire after a limited time.
  • Can’t add the secret key: Double-check for typos or extra spaces when copying and pasting the secret key.
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