What does this response code mean?

For every transaction processed on your account, there’s a response code that indicates whether a transaction was approved or declined by the consumer’s bank. 

There are two main types of response codes: response codes from your processor and response codes from Bambora. Unless the response from the processor is a very specific message about a timeout or an error, most of the processor response codes are due to the bank’s decision to approve or decline the transaction. 

You can think of Bambora response codes as an out-of-the-norm response that indicates a technical barrier before the transaction could be sent to the bank for approval. An example of a Bambora response code is #16 which is a duplicate transaction that has already been approved.

Using the table below, you can get a description of the response code which will help troubleshoot transaction issues. Open the "Response Codes" tabe and type ‘Command and the F key’ and enter the code you were given to quickly find the corresponding message.

Must know:

When the response message just reads declined
The “Declined” response code indicates the consumer’s bank declined the transaction. To protect consumer’s privacy, no further explanation is provided. The consumer needs to contact their bank to ask why the card was declined; it’s information strictly for the consumer and their card-issuing bank to know.
Processor Codes

B

Bambora

G

Global Payments

PT

Paymentech

TD

TD

V

Vital

IOP

INTERAC Online

FD

First Data

EL

Elavon

DJN Desjardins
UK UK

E/A

EBP/ACH

DJN Desjardins
Response Codes
Message ID Message type Cardholder Message Merchant Message

14

B

Invalid expiration date

Invalid expiration date

16

B

Duplicate Transaction – This transaction has already been approved

Duplicate Transaction – This transaction has already been approved

21

B

Validation is less than the minimum amount

Validation is less than the minimum amount

22

B

Validation greater than maximum amount

Validation greater than maximum amount

26

B

Invalid expiry date

Invalid expiry date

49

B

Invalid transaction request string

Invalid transaction request string

50

B

Invalid transaction type

Invalid transaction type

51

B

DECLINE

Restricted Card or IP

52

B

Invalid Card Number

Invalid Card Number

53

B

Application Error - Sending Request

Application Error - Sending Request

54

B

Transaction timeout - No available device

Transaction timeout - No available device

55

B

Transaction timeout - No transaction Response

Transaction timeout - No transaction Response

56

B

Application Error - Retrieving Response

Application Error - Retrieving Response

59

B

Declined - Operation must be performed by Master Merchant

Declined - Operation must be performed by Master Merchant

60

B

Declined - Operation restricted through Master Merchant

Declined - Operation restricted through Master Merchant

61–70

TD

Approved

Approved

71

TD

Declined

Declined

72

TD

Declined EXPIRED CARD

Declined EXPIRED CARD

73–75

TD

Declined

Declined

76

TD

PLEASE TRY AGAIN

PLEASE TRY AGAIN

77–85

TD

Declined

Declined

86

TD

PLEASE TRY AGAIN

Declined

87

TD

Declined

Declined ADJ NOT ALLOWED

88

TD

Declined

Declined

89

TD

Declined

Declined INVALID TRAN DATE

90

TD

Declined

Declined

91

TD

PLEASE TRY AGAIN

Declined

92–99

TD

Declined

Declined

100

TD

Declined

Declined DUPLICATE TRAN

101–102

TD

Declined

Declined

103

TD

Declined

Declined MAX PER REFUND

104

TD

Declined

Declined NUM TIMES USED

105

TD

Declined

Declined MAX REFUND TOTAL

106–108

TD

Declined

Declined

109

TD

Declined

Declined MAX REFUND NUMBER

110–122

TD

Declined

Declined

123

TD

Call for Auth

Call for Auth

124–126

TD

Declined

Declined

127

TD

Declined

Declined CARD NOT SUPPORTED

128–138

TD

Declined

Declined

139

TD

Declined

Declined SERVICE MERCHANT NOT ON FILE

140–146

TD

Declined

Declined

147

TD

Declined

Declined INVALID TRAN DATE

148

TD

Declined

Declined INVALID EXP DATE

149

TD

Declined

Declined INVALID TRANCODE

150–153

TD

Declined

Declined

154

TD

Declined

Declined BAD FORMAT

155

TD

Declined

Declined BAD DATA

156–157

TD

Declined

Declined

158

TD

PLEASE TRY AGAIN

Declined - TIMEOUT

159

TD

Declined

Declined

160

TD

Declined

Declined TERMINAL DEACTIVATED

161

TD

Declined

Declined BAD RESPONSE LENGTH

162-165

TD

Declined

Declined

166

TD

Declined

Declined BAD SEQUENCE NUMBER

167

TD

Declined

Declined

168

TD

Declined

Declined EXPIRED CARD

169–176

TD

Declined

Declined

177

TD

Declined

Declined ADMIN CARD NOT FOUND

178

TD

Declined

Declined ADMIN CARD NOT ALLOWED

179–189

TD

Declined

Declined

190

B

Unknown transaction response

Unknown transaction response

191

B

Invalid Transaction Amount

Invalid Transaction Amount

192

B

Transaction cannot be voided after being returned

Transaction cannot be voided after being returned

193

B

Amount does not match the transaction you are modifying.

Amount does not match the transaction you are modifying.

194

B

Transaction exceeds return limit.

Transaction exceeds return limit.

195

B

Invalid adjustment amount.

Invalid adjustment amount.

196

B

Original purchase transaction has been voided

Original purchase transaction has been voided

197

B

Transactions cannot be adjusted to a zero or negative value

Transactions cannot be adjusted to a zero or negative value

198

B

Zero value transactions cannot be voided

Zero value transactions cannot be voided

199

B

Credit card does not match original purchase.

Credit card does not match original purchase.

200

B

Transaction cannot be adjusted

Transaction cannot be adjusted

201

B

Invalid transaction adjustment ID

Invalid transaction adjustment ID

202

B

Invalid order number

Invalid order number

203

B

Pre-Authorization already completed

Pre-Authorization already completed

204

B

Declined: Use Pre-Auth Completion

Declined: Use Pre-Auth Completion

205

B

Transaction only voidable on the date processed

Transaction only voidable on the date processed

206

B

Account missing terminal id

Account missing terminal id

207

B

Invalid merchant id

Invalid merchant id

208

B

Completion greater than remaining reserve amount.

Completion greater than remaining reserve amount.

209

B

Merchant Account Disabled

Merchant Account Disabled

210

B

Merchant Account Closed

Merchant Account Closed

211

B

Service Unavailable - Please try again later

Service Unavailable - Please try again later

212

B

Service Unavailable - Please try again later

Service Unavailable - Please try again later

214

B

Transaction reversed

Transaction reversed

215

B

Address Validation Failed

Address Validation Failed

217

B

DECLINE

Transaction Declined TR

218

B

DECLINE

Transaction Declined AC

297-310

B

Service Unavailable - Please try again later

Service Unavailable - Please try again later

311

B

3D Secure Failed

3D Secure Failed

312

B

Card type not accepted

Card type not accepted

313

B

DECLINE

Over sales limit

314

B

Missing or invalid payment information - Please validate all required payment information.

Missing or invalid consumer payment information

315

B

CALL HELP DESK

HTTPS Connection Required

316

B

CALL HELP DESK

Invalid transaction validation type

317

B

CALL HELP DESK

Authentication Failed

318

B

CALL HELP DESK

No transaction request data received

319

B

CALL HELP DESK

Transaction Declined - Restricted transaction type

320

B

CALL HELP DESK

Missing errorPage URL

321

B

CALL HELP DESK

Missing or invalid return URL

322

B

CALL HELP DESK

Transaction amount does not match inventory calculation

323

B

CALL HELP DESK

One or more products not found in inventory

324

B

CALL HELP DESK

Invalid product quantity

325

B

File Transfer Approved

File Transfer Approved

326

B

Declined - Invalid bank account

Declined - Invalid bank account

328

E/A

Non sufficient Funds

Non sufficient Funds

329

E/A

Account Closed

Account Closed

330

E/A

Invalid Account

Invalid Account

331

E/A

Payment Stopped

Payment Stopped

332

E/A

Cannot trace account

Cannot trace account

334

E/A

No chequing privileges

No chequing privileges

335

E/A

Funds not cleared

Funds not cleared

336

E/A

Payor/Payee Deceased

Payor/Payee Deceased

337

E/A

Account frozen

Account frozen

338

E/A

Incorrect payor/payee name

Incorrect payor/payee name

339

E/A

Refused by payor/payee

Refused by payor/payee

340

E/A

Payment recalled

Payment recalled

341

E/A

Interbank reject - Invalid due date

Interbank reject - Invalid due date

342

E/A

Interbank reject - Invalid institution number

Interbank reject - Invalid institution number

343

E/A

Interbank reject - Invalid account number

Interbank reject - Invalid account number

344

E/A

Interbank reject - Invalid institution and account number

Interbank reject - Invalid institution and account number

345

E/A

Interbank reject - Other

Interbank reject - Other

346

PT

Approved

Approved

347

PT

Auth Declined

Auth Declined

348

PT

Call Voice Oper

Call Voice Oper

349

PT

Hold - Call

Hold - Call

350

PT

Call Voice Oper

Call Voice Oper

351

PT

Invalid Card No

Invalid Card No

352

PT

Invalid Exp. Date

Invalid Exp. Date

353

PT

Invalid ICA No

Invalid ICA No

354

PT

Invalid ABA No

Invalid ABA No

355

PT

Invalid PIN No

Invalid PIN No

356

PT

Invalid Bank MID

Invalid Bank MID

357

PT

Invalid Term No

Invalid Term No

358

PT

Invalid Amount

Invalid Amount

359

PT

Invalid Tran Fmt

Invalid Tran Fmt

360

PT

Call Voice Oper

Call Voice Oper

361

PT

Lost/Stolen Card

Lost/Stolen Card

362

PT

Invalid PIN

Invalid PIN

363

PT

Over Credit Flr

Over Credit Flr

364

PT

Request Denied

Request Denied

365

PT

Not Online to XX

Not Online to XX

366

PT

Auth Down-Retry

Auth Down-Retry

367

PT

Auth Declined

Auth Declined

368

PT

Invalid Pin No

Invalid Pin No

369

PT

Auth Declined

Auth Declined

370

PT

Card Not Allowed

Card Not Allowed

371

PT

PL Setup Reqd

PL Setup Reqd

372

PT

BIN Not Allowed

BIN Not Allowed

373

PT

Card Not Allowed

Card Not Allowed

374

PT

Inv Merc Rstrct Code

Inv Merc Rstrct Code

375

PT

Prod Restricted

Prod Restricted

376

PT

Prod Not On File

Prod Not On File

377

PT

Auth Declined

Auth Declined

378

PT

Auth Declined

Auth Declined

379

PT

Auth Declined

Auth Declined

380

PT

*Request Denied*

*Request Denied*

381

PT

Invalid Driver Number

Invalid Driver Number

382

PT

PIN Not Selected

PIN Not Selected

383

PT

Auth Declined

CVD Error 248

384

PT

CVC2/CID ERROR

CVC2/CID ERROR

385

PT

Tran Not Defined

Tran Not Defined

386

PT

Block Act Not Alwd

Block Act Not Alwd

387

PT

Incorrect Act Amt

Incorrect Act Amt

388

PT

Auth Down - Retry

Auth Down - Retry

389

PT

Auth Busy - Retry

Auth Busy - Retry

390

PT

Auth Busy - Retry

Auth Busy - Retry

391

PT

Auth Error - Retry

Auth Error - Retry

392

PT

Err - Pls Retry

Err - Pls Retry

393

PT

Err - Pls Retry

Err - Pls Retry

394

PT

Invalid Term ID

Invalid Term ID

395

PT

Invalid Function

Invalid Function

396

PT

Invalid Card

Invalid Card

397

PT

Invalid Exp. Date

Invalid Exp. Date

398

PT

Invalid Action Code

Invalid Action Code

399

PT

Amt Entry Error

Amt Entry Error

400

PT

Invalid PIN

Invalid PIN

401

PT

Invalid Card

Invalid Card

402

PT

Auth # Not Entered

Auth # Not Entered

403

PT

Invalid Down Pay Ind

Invalid Down Pay Ind

404

PT

Policy # Wrong Len

Policy # Wrong Len

405

PT

Invalid Ind Code

Invalid Ind Code

406

PT

Invalid Function

Invalid Function

407

PT

Entry Mode Invalid

Entry Mode Invalid

408

PT

Invalid Industry Data

Invalid Industry Data

409

PT

Inv Fleet Data

Inv Fleet Data

410

PT

Invalid Sys Info

Invalid Sys Info

411

PT

Invalid Format

Invalid Format

412

PT

Inv Transaction Class

Inv Transaction Class

413

PT

Inv PIN Capability

Inv PIN Capability

414

PT

Inv/Missing Retr Ref

Inv/Missing Retr Ref

415

PT

Inv MSDI

Inv MSDI

416

PT

Invalid Duration

Invalid Duration

417

PT

Inv Pref Cust Ind

Inv Pref Cust Ind

418

PT

Inv MO/TO Number

Inv MO/TO Number

419

PT

Inv Sale/Chg Des/Folio

Inv Sale/Chg Des/Folio

420

PT

Inv Mult Clr Seq No

Inv Mult Clr Seq No

421

PT

Inv Purch Card Data

Inv Purch Card Data

422

PT

Inv Input/Use VRU

Inv Input/Use VRU

423

PT

Invalid EC Data 329

Invalid EC Data 329

424

PT

INV Function or Multiple FS or Unknown TKN

INV Function or Multiple FS or Unknown TKN

425

PT

INV TKN Value

INV TKN Value

426

PT

CVD Data Error

CVD Data Error

427

PT

TKN Data Error

TKN Data Error

428

PT

Invalid Term ID

Invalid Term ID

429

PT

Invalid Term ID

Invalid Term ID

430

PT

Term Not Active

Term Not Active

431

PT

Invalid Act Code

Invalid Act Code

432

PT

Void Not Allowed

Void Not Allowed

433

PT

Ref Num Not Found

Ref Num Not Found

434

PT

Proc Error 7

Proc Error 7

435

PT

Too Many Batches

Too Many Batches

436

PT

Release Batch

Release Batch

437

PT

Invalid Function

Invalid Function

438

PT

Invalid Term ID

Invalid Term ID

439

PT

Invalid Term ID

Invalid Term ID

440

PT

Proc Error 13

Proc Error 13

441

PT

Proc Error 14

Proc Error 14

442

PT

Proc Error 15

Proc Error 15

443

PT

Invalid Function

Invalid Function

444

PT

Invalid Function

Invalid Function

445

PT

Invalid Function

Invalid Function

446

PT

Please Try Again

Please Try Again

447

PT

Invalid Function

Invalid Function

448

PT

Amount Too Large

Amount Too Large

449

PT

Amount Too Large

Amount Too Large

450

PT

Invalid Term ID

Invalid Term ID

451

PT

Proc Error 24

Proc Error 24

452

PT

Invalid Term ID

Invalid Term ID

453

PT

Invalid Function

Invalid Function

454

PT

Rev Not Allowed

Rev Not Allowed

455

PT

Rev Not Allowed

Rev Not Allowed

456

PT

Dscv Not Allowed

Dscv Not Allowed

457

PT

Rev Not Allowed

Rev Not Allowed

458

PT

Dscv Not Allowed

Dscv Not Allowed

459

PT

DC Not Allowed

DC Not Allowed

460

PT

CB Not Allowed

CB Not Allowed

461

PT

Invalid Key

Invalid Key

462

PT

Invalid Key

Invalid Key

463–469

PT

Failed-Plz Call

Failed-Plz Call

470

PT

JCB Not Allowed

JCB Not Allowed

471

PT

JCB Not Allowed

JCB Not Allowed

472

PT

Bank Not On File

Bank Not On File

473

PT

No Sponsor Inst

No Sponsor Inst

474

PT

Failed Plz Call

Failed Plz Call

475

PT

WX Not Allowed

WX Not Allowed

476

PT

Amount Too Large

Amount Too Large

477

PT

Reenter Odometer

Reenter Odometer

478

PT

<Duplicate Tran>

<Duplicate Tran>

479

PT

Tran Not Allowed

Tran Not Allowed

480

PT

Bat Already Rels

Bat Already Rels

481

PT

Invalid Rtng Ind

Invalid Rtng Ind

482

PT

AX Not Allowed

AX Not Allowed

483

PT

Invalid Merchant

Invalid Merchant

484

PT

Call Voice Op

Call Voice Op

485

PT

Auth Down-Retry

Auth Down-Retry

486–487

PT

Auth Busy-Retry

Auth Busy-Retry

488

PT

Invalid Term ID

Invalid Term ID

489

PT

Term Not Active

Term Not Active

490

PT

No Transactions

No Transactions

491

PT

Bat Already Rels

Bat Already Rels

492

PT

Batch Not Found

Batch Not Found

494

V

Approval

Approval

495

V

Card OK

Card OK

496–497

V

Call

Call

498–499

V

No Reply

No Reply

500–503

V

Hold-call or Pick Up Card

Hold-call or Pick Up Card

504

V

Acct Length Err

Acct Length Err

505

V

Already Reversed

Already Reversed

506

V

Amount Error

Amount Error

507–508

V

Cant Verify PIN

Cant Verify PIN

509

V

Card No. Error

Card No. Error

510

V

Cashback Not App

Cashback Not App

511

V

Cashback Not Avl

Cashback Not Avl

512

V

Check Digit Err

Check Digit Err

513

V

CID Format Error

CID Format Error

514

V

Date Error

Date Error

515–521

V

Decline

Decline

522

V

Encryption Error

Encryption Error

523

V

Error

Error

524

V

Expired Card

Expired Card

525

V

Failure HV

Failure HV

526

V

Failure CV

Failure CV

527

V

Invalid Routing

Invalid Routing

528

V

Invalid Trans

Invalid Trans

529

V

No Account

No Account

530

V

No Action Taken

No Action Taken

531

V

Unsolic Reversal

Unsolic Reversal

532

V

No Action Taken

No Action Taken

533

V

No Check Account

No Check Account

534

V

No Credit Acct

No Credit Acct

535

V

No Save Account

No Save Account

536

V

No Such Issuer

No Such Issuer

537

V

PIN Exceeded

PIN Exceeded

538

V

RE Enter

RE Enter

539

V

Sec Violation

Sec Violation

540

V

Serv Not Allowed

Serv Not Allowed

541

V

Serv NOt Allowed

Serv NOt Allowed

542–543

V

Stop Recurring

Stop Recurring

544

V

System Error

System Error

545

V

Term Id Error

Term Id Error

546

V

Wrong Pin

Wrong Pin

547

V

CVV2 Mismatch

CVV2 Mismatch

548

V

Duplicate Trans

Duplicate Trans

549

V

Approval

Approval

550

V

Cannot Convert

Cannot Convert

551

V

Invalid ABA

Invalid ABA

552

V

Amount Error

Amount Error

553

V

Unpaid Items

Unpaid Items

554

V

Duplicate Number

Duplicate Number

555

V

MICR Error

MICR Error

556

V

Too Many Checks

Too Many Checks

558

B

Decline

Decline

559

B

No Transaction Found

No Transaction Found

560

B

Transaction In Process

Transaction In Process

561

G

APPROVED

APPROVED

562

G

CALL CARD ISSUER

CALL CARD ISSUER

563

G

CALL

CALL

564

G

INVLD MERCH ID

INVLD MERCH ID

565

G

PIC UP

PIC UP

566

G

DECLINE

DECLINE

567

G

REVERSED

REVERSED

568

G

Decline-CV2 FAIL

Decline-CV2 FAIL

569

G

AP WITH ID

AP WITH ID

570

G

INVLD

INVLD

571

G

INVLD AMOUNT

INVLD AMOUNT

572

G

INVLD ACCT

INVLD ACCT

573

G

PLEASE RETRY

PLEASE RETRY

574

G

INVLD EXP DATE

INVLD EXP DATE

575

G

PIN INVALID

PIN INVALID

576

G

UNAUTH TRANS

UNAUTH TRANS

577

G

MAX PIN RETRIES

MAX PIN RETRIES

578

G

AP DUPE

AP DUPE

579

G

SYSTEM UNAVAILABLE

SYSTEM UNAVAILABLE

580–581

G

INV ACCT MATCH

INV ACCT MATCH

582

G

INV ITEM NUM

INV ITEM NUM

583

G

ITEM ADJ

ITEM ADJ

584

G

MUST BALANCE NOW

MUST BALANCE NOW

585

G

USE DUP THEN BAL

USE DUP THEN BAL

586

G

NO DUP FOUND

NO DUP FOUND

587

G

INVALID DATA

INVALID DATA

588

G

NO TRANS FOUND

NO TRANS FOUND

589

G

AP NOT CAPTURED

AP NOT CAPTURED

590

G

AP AUTH-ONLY

AP AUTH-ONLY

591

G

INV BANK

INV BANK

592

G

TRAN TYPE INVLD

TRAN TYPE INVLD

593

G

APPROVED

APPROVED

594

G

DB UNAVAIL 02

DB UNAVAIL 02

595

G

DB UNAVAIL 03

DB UNAVAIL 03

596

G

DB UNAVAIL 04

DB UNAVAIL 04

597

G

UNAUTH USER

UNAUTH USER

598

G

INVALID CARD

INVALID CARD

599

G

DB ISSUER UNAVAIL

DB ISSUER UNAVAIL

600

G

INVALID POS CARD

INVALID POS CARD

601

G

ACCT TYPE INVLD

ACCT TYPE INVLD

602

G

INVALID PREFIX

INVALID PREFIX

603

G

INVALID FIID

INVALID FIID

604

G

VERIFY

VERIFY

605

G

INVALID LIC

INVALID LIC

606

G

INVALID STATE CD

INVALID STATE CD

607

G

EDC UNAVAILABLE

EDC UNAVAILABLE

608

G

DB UNAVAIL 01

DB UNAVAIL 01

609

G

SCAN UNAVAILABLE

SCAN UNAVAILABLE

610

G

EXCEEDS MAX AMT

EXCEEDS MAX AMT

611

G

EXCEEDS MAX USES

EXCEEDS MAX USES

627

E/A

Edit Reject

Edit Reject

629

E/A

Currency/Account Mismatch

Currency/Account Mismatch

630

E/A

Payment Recalled

Payment Recalled

632

B

Decline

Max number of recurring billing accounts reached

634

IOP

APPROVED THANKS

APPROVED

635

IOP

CARD USE LIMITED REFER TO BRANCH

CARD USE LIMITED REFER TO BRANCH

636

IOP

FUNDS NOT AVAIL REFER TO BRANCH

INSUFFICIENT FUNDS REFER TO BRANCH

637

IOP

EXPIRED CARD REFER TO BRANCH

EXPIRED CARD REFER TO BRANCH

638

IOP

PIN ERROR PLEASE RE-TRY

RE-TRY PIN ERROR

639–640

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY INVALID TRANSACTION

641

IOP

$ LIMIT EXCEEDED REFER TO BRANCH

$ LIMIT EXCEEDED REFER TO BRANCH

642

IOP

CARD USE LIMITED REFER TO BRANCH

CARD USE LIMITED REFER TO BRANCH

643

IOP

USAGE EXCEEDED REFER TO BRANCH

USAGE EXCEEDED REFER TO BRANCH

644

IOP

EXCESS PIN RETRY REFER TO BRANCH

EXCESS PIN RETRY REFER TO BRANCH

645

IOP

PIN ERROR PLEASE RE-TRY

RE-TRY EDIT ERROR

646

IOP

INVALID CARD REFER TO BRANCH

INVALID CARD REFER TO BRANCH

647–649

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY EDIT ERROR

650

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY INVALID CARD

651

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY SYSTEM PROBLEM

652

IOP

INVALID CARD REFER TO BRANCH

CARD NOT SUPPORTED REFER TO BRANCH

653–654

IOP

ACCT NOT SET UP REFER TO BRANCH

ACCT NOT SET UP REFER TO BRANCH

655

IOP

CARD IS NOT SETUP REFER TO BRANCH

CARD IS NOT SETUP REFER TO BRANCH

656

IOP

CANNOT PROCESS PLEASE RETRY

RE-TRY EDIT ERROR

657

IOP

CANNOT PROCESS PLEASE RETRY

RETRY SYSTEM TIMEOUT

658

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY EDIT ERROR

659

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY SYSTEM PROBLEM

660

IOP

Bad sequence number: resend transaction

Bad sequence number: resend transaction

661

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY SYSTEM PROBLEM

662–664

IOP

CANNOT PROCESS PLEASE RETRY

RE-TRY EDIT ERROR

665–668

IOP

CANNOT PROCESS PLEASE RE-TRY

RETRY SYSTEM PROBLEM

669

IOP

CANNOT PROCESS OVER STORE LIMIT

OVER RETAILER LIMIT

670

IOP

CANNOT PROCESS PLEASE RE-TRY

RE-TRY INVALID TRANSACTION

671

IOP

CANNOT PROCESS

CANNOT PROCESS

672

IOP

CANNOT PROCESS OVER CORR LIMIT

EXCEEDS CORRECTION LIMIT

673

IOP

CANNOT PROCESS

CANNOT PROCESS

674

B

Payment declined

Payment declined

681

B

Payment method not accepted on this account

Payment method not accepted on this account

682

B

Decline

Decline

683

B

Declined. Missing or invalid merchant data.

Declined. Missing or invalid merchant data.

684

FD

APPROVAL

APPROVAL

685

FD

REFERRAL

REFERRAL

686

FD

INVLD MER ID

INVLD MER ID

687

FD

APPRV LESSER AMT

APPRV LESSER AMT

688

FD

BAD PROCESSING CODE

BAD PROCESSING CODE

689

FD

INV AMT

INV AMT

690

FD

INV ACCT NUM

INV ACCT NUM

691

FD

INV TERMINAL

INV TERMINAL

692

FD

PLEASE RETRY

PLEASE RETRY

693

FD

DECLINED

DECLINED

694

FD

EXPIRED CARD

EXPIRED CARD

695

FD

DECLINED

DECLINED

696

FD

HOLD - CALL CTR

HOLD - CALL CTR

697

FD

SERV NOT ALLOWED

SERV NOT ALLOWED

698

FD

APPROVAL

APPROVAL

699

FD

AVS ACCEPTED

AVS ACCEPTED

700

FD

INVALID TERM ID

INVALID TERM ID

701

FD

PLEASE RETRY

PLEASE RETRY

702

FD

RESEND BATCH

RESEND BATCH

703

FD

SYSTEM PROBLEM

SYSTEM PROBLEM

704

FD

CVV2 DECLINED

CVV2 DECLINED

705

FD

DOWNLOAD FAILED

DOWNLOAD FAILED

706

FD

INVLID MAC

INVLID MAC

707

FD

INVALID ID NBR

INVALID ID NBR

708

FD

INV DRIVER NBR

INV DRIVER NBR

709

FD

INV VEHICLE NBR

INV VEHICLE NBR

710

FD

INV EXP DATE

INV EXP DATE

711

FD

INVLD AMT 3

INVLD AMT 3

712

FD

INVLD ACCT 2

INVLD ACCT 2

713

FD

INV EXP DATE

INV EXP DATE

714

FD

INV ACCT

INV ACCT

715

FD

INVLD ACCT 1

INVLD ACCT 1

716

FD

CAPT. NOT ALLOWED

CAPT. NOT ALLOWED

717

FD

COMM ERR RESEND

COMM ERR RESEND

718

FD

INVL TERMINAL ID

INVL TERMINAL ID

719

FD

INVL ARRIVAL-DT

INVL ARRIVAL-DT

720

FD

INVL CHECKOUT DT

INVL CHECKOUT DT

721

FD

INVL ROOM RATE

INVL ROOM RATE

722

FD

INVL FOLIO NBR

INVL FOLIO NBR

723

FD

INV TRN TYPE

INV TRN TYPE

724

FD

MAX TIP $999

MAX TIP $999

725

FD

INCORRECT PIN

INCORRECT PIN

726

FD

AMT EXCEEDED LIMIT

AMT EXCEEDED LIMIT

727

FD

HOST KEY ERROR

HOST KEY ERROR

728

FD

PIN RETRY EXCEEDED

PIN RETRY EXCEEDED

729

FD

DUPLICATE TRAN

DUPLICATE TRAN

730

FD

REV REJECTED

REV REJECTED

731

FD

ENTER LESSER AMOUNT

ENTER LESSER AMOUNT

732

FD

PIN XLATE ERROR

PIN XLATE ERROR

733

FD

INV CASHBACK AMT

INV CASHBACK AMT

734

FD

CRYPTO BOX UNAV

CRYPTO BOX UNAV

735

FD

DBT SWITCH UNAVL

DBT SWITCH UNAVL

736

FD

ISSUER UNAV

ISSUER UNAV

737

FD

UNDEFINED CARD

UNDEFINED CARD

738

FD

DBTSW INV MERID

DBTSW INV MERID

739

FD

TRAN CT EXCD LMT

TRAN CT EXCD LMT

740

FD

RESUB EXCDS LMT

RESUB EXCDS LMT

741

FD

DBTSW PIN XL ERR

DBTSW PIN XL ERR

742

FD

DECLINE

DECLINE

743

E

APPROVAL

APPROVAL

744

E

DECLINED-HELP 9999 (Gift Card – Host Busy)

DECLINED-HELP 9999 (Gift Card – Host Busy)

745

E

INVALID CARD (Gift Card)

INVALID CARD (Gift Card)

746

E

INVALID TERM ID (Gift Card)

INVALID TERM ID (Gift Card)

747

E

AMOUNT ERROR (Gift Card)

AMOUNT ERROR (Gift Card)

748

E

ALREADY ACTIVE (Gift Card)

ALREADY ACTIVE (Gift Card)

749

E

REQ. EXCEEDS BAL. (Gift Card)

REQ. EXCEEDS BAL. (Gift Card)

750

E

MAX REACHED (Gift Card)

MAX REACHED (Gift Card)

751

E

NON RELOADABLE (Gift Card)

NON RELOADABLE (Gift Card)

752

E

CARD NOT ACTIVE (Gift Card)

CARD NOT ACTIVE (Gift Card)

753

E

SEQ ERR PLS CALL (Gift Card)

SEQ ERR PLS CALL (Gift Card)

754

E

DECLINED-HELP 9999 (Gift Card – System Error)

DECLINED-HELP 9999 (Gift Card – System Error)

755

E

DECLINE CVV2

DECLINE CVV2

756

E

PICK UP CARD

PICK UP CARD

757

E

DECLINED

DECLINED

758

E

CALL AUTH. CENTER

CALL AUTH. CENTER

759

E

ELAVON PROCESSING ERROR

ELAVON PROCESSING ERROR

760

B

Multiple Transaction Matches Found

Multiple Transaction Matches Found

761

B

Payment Canceled

Payment Canceled

762

B

Expired session. Transaction not completed in allocated time.

Expired session. Transaction not completed in allocated time.

763

E/A

Not in accordance with agreement - Personal

Not in accordance with agreement - Personal

764

E/A

Agreement revoked - Personal

Agreement revoked - Personal

765

E/A

No pre-notification - Personal

No pre-notification - Personal

766

E/A

Not in accordance with agreement - Business

Not in accordance with agreement - Business

767

E/A

Agreement revoked - Business

Agreement revoked - Business

768

E/A

No pre-notification - Business

No pre-notification - Business

769

E/A

Customer Initiated Return Credit Only

Customer Initiated Return Credit Only

770

G

INVALID CID

INVALID CID

771–787

TD

Declined

Declined

788

B

Duplicate Order Number - This order number has already been processed

Duplicate Order Number - This order number has already been processed

789 B Card Number Mismatch Card Number Mismatch
790 EMV Approved Approved
791 EMV Declined Declined
792 B Credit card must support 3D Secure VBV or SecureCode Credit card must support 3D Secure VBV or SecureCode
793 B Address validation failed. Transaction reversed. Address validation failed. Transaction reversed.
794 PT NO CHECKING ACCT NO CHECKING ACCT
800 B Invalid customer code (token) Invalid customer code (token)
801 B Card number missing for given customer code (token) Card number missing for given customer code (token)
802 B Declined HASH EXPIRED Declined HASH EXPIRED
803 G ISSUER UNAVAIL ISSUER UNAVAIL
804 B Declined - Entered Information Cannot Be Authenticated Declined - Entered Information Cannot Be Authenticated
805 PT Signature Debit Not Allowed Signature Debit Not Allowed
806 G TRAN NOT ALLOWED TRAN NOT ALLOWED
807 B Batch close completed successfully Batch close completed successfully
808 B Batch close failed on all terminals Batch close failed on all terminals
809 B Batch close on one or more terminals Batch close on one or more terminals
810 B Batch close failed on store and forward Batch close failed on store and forward
811 B Insufficient user permission for processing payment transactions Insufficient user permission for processing payment transactions
812 B Insufficient user permission for processing refund transactions Insufficient user permission for processing refund transactions
813 B User session has expired User session has expired
814 B User session validation failed User session validation failed
815 B Invalid session source Invalid session source
816 B Card track data cannot be decrypted Card track data cannot be decrypted
817 B Card track data cannot be parsed for card number and expiry Card track data cannot be parsed for card number and expiry
818 B Invalid track format indicator Invalid track format indicator
819 B Missing AVS and CVD data required for Discover transaction Missing AVS and CVD data required for Discover transaction
820 B Invalid use of trnAmount field, must pass ordItemPrice with taxes enabled. Invalid use of trnAmount field, must pass ordItemPrice with taxes enabled.
821 B Declined CVD mismatch. Transaction reversed
822 B Declined AVS mismatch. Transaction reversed
823 FD ISS UNAV/DATE ER ISS UNAV/DATE ER
824 TD Approved Approved
825 B Missing or invalid term URL CALL HELP DESK
827 B Declined Declined
828 UK Approved Approved
829 UK Duplicate transaction found Duplicate transaction found
830 UK No charge model found No charge model found
831 UK Invalid currency Invalid currency
832 UK Invalid Transaction Channel Invalid Transaction Channel
833 UK Invalid input data (details provided in description) Invalid input data (details provided in description)
834 UK Server configuration error Server configuration error
835–836 UK Server error, no transaction sent to acquirer Server error, no transaction sent to acquirer
837 UK Bank system error Bank system error
838 UK Bank system temporary unreachable Bank system temporary unreachable
839 UK Operation not supported by bank Operation not supported by bank
840 UK Invalid expiry date Invalid expiry date
841 UK Invalid card type Invalid card type
842 UK Invalid order ID Invalid order ID
843–847 UK Transaction refused Transaction refused
848 UK Invalid reference transaction ID Invalid reference transaction ID
849 UK Transaction refused: Card Number can only contain numbers Transaction refused: Card Number can only contain numbers
850–851 UK Communication problems Communication problems
852 UK No response from bank before client timeout No response from bank before client timeout
853 UK Communication problems Communication problems
854–855 UK Transaction refused Transaction refused
856 UK Transaction refused: The sum of this and previously credited amounts (if any) exceeds debited amount Transaction refused: The sum of this and previously credited amounts (if any) exceeds debited amount
857 UK Server error, no transaction sent to acquirer Server error, no transaction sent to acquirer
858 UK Transaction type not supported by server Transaction type not supported by server
859 UK Transaction refused: The status of the reference transaction does not allow this transaction Transaction refused: The status of the reference transaction does not allow this transaction
860 UK Transaction refused: The type of the reference transaction does not allow this transaction Transaction refused: The type of the reference transaction does not allow this transaction
861 UK Transaction refused: The currency code does not match the reference transaction Transaction refused: The currency code does not match the reference transaction
862 UK Transaction refused: Server temporarily unavailable Transaction refused: Server temporarily unavailable
863 UK Transaction refused: Active configuration differs from the one used in the reference transaction Transaction refused: Active configuration differs from the one used in the reference transaction
864 UK Transaction refused: Merchant ID not active. Transaction refused: Merchant ID not active.
865 UK Server error, no transaction sent to acquirer Server error, no transaction sent to acquirer
866 UK Transaction refused Transaction refused
867 UK Transaction refused. Card Expired Transaction refused. Card Expired
868-870 UK System error System error
871 UK Invalid track 2 data Invalid track 2 data
872 UK Invalid track 2 expiry date Invalid track 2 expiry date
873 UK Server error, no transaction sent to acquirer Server error, no transaction sent to acquirer
874–875 UK Transaction refused: Card is blacklisted Transaction refused: Card is blacklisted
876 UK Transaction refused: Reference transaction cancelled Transaction refused: Reference transaction cancelled
877 UK Transaction refused: Reference transaction already captured Transaction refused: Reference transaction already captured
878 UK Required data was too long Required data was too long
879 UK Transaction refused: Merchant ID inactive Transaction refused: Merchant ID inactive
880 UK Transaction refused: The currency code does not match with the reference transaction Transaction refused: The currency code does not match with the reference transaction
881 UK Transaction refused: Capture amount exceeds authorized amount Transaction refused: Capture amount exceeds authorized amount
882 UK This capture requires a telephone auth code This capture requires a telephone auth code
883 UK Telephone auth code not requested Telephone auth code not requested
884 UK Server error, no transaction sent to acquirer Server error, no transaction sent to acquirer
885 UK The Originating Account Type parameter is invalid The Originating Account Type parameter is invalid
886 UK Transaction refused: Velocity check rule violation (details provided in description) Transaction refused: Velocity check rule violation (details provided in description)
887–888 UK Server error Server error
889 UK Server received corrupt input data format Server received corrupt input data format
890 UK Invalid transaction type Invalid transaction type
891 UK Communication problems Communication problems
892 UK Server unavailable Server unavailable
893 UK Invalid input data Invalid input data
894 UK Transaction refused Transaction refused
895 UK Server error Server error
896 UK Card type is not allowed Card type is not allowed
897 UK No transaction matching the referenced transaction No transaction matching the referenced transaction
898 UK Invalid Merchant ID Invalid Merchant ID
899 UK Invalid Transaction Channel Invalid Transaction Channel
900 UK Server error Server error
901 UK Invalid Order ID Invalid Order ID
902 UK Invalid Order Description Invalid Order Description
903 UK Invalid Order Info Invalid Order Info
904 UK Invalid Card Number Invalid Card Number
905 UK Invalid Expire Date Invalid Expire Date
906 UK Invalid Card Type Invalid Card Type
907 UK Invalid Currency Code Invalid Currency Code
908 UK Invalid Currency Subunit Invalid Currency Subunit
909 UK Invalid Amount Invalid Amount
910 UK Invalid VAT Numerator Invalid VAT Numerator
911 UK Invalid Reference Transaction ID Invalid Reference Transaction ID
912 UK Transaction type not supported by legacy system Transaction type not supported by legacy system
913 UK Corrupt input data to server Corrupt input data to server
914 UK Invalid LARID Invalid LARID
915 UK Invalid Sub Merchant ID Invalid Sub Merchant ID
916 UK Invalid Start Date Invalid Start Date
917 UK Invalid Issue Invalid Issue
918 UK Invalid CVD Code State Invalid CVD Code State
919 UK Invalid CVD Code Invalid CVD Code
920 UK Acquirer error. Transaction not processed Acquirer error. Transaction not processed
921 UK System error System error
922 UK Invalid track 2 data Invalid track 2 data
923 UK Requires telephone authorization Requires telephone authorization
924 UK The bank reported time out. Please retry The bank reported time out. Please retry
925 UK Server configuration error Server configuration error
926 UK Pick up card Pick up card
927 UK Originating account type value not supported Originating account type value not supported
928 UK System error System error
929 UK Illegal argument: [Description] Illegal argument: [Description]
930 UK Business rule violation: [Description] Business rule violation: [Description]
931 UK Operation cannot be performed at this time: [Description] Operation cannot be performed at this time: [Description]
932 UK System error System error
933 UK Authentication Problem Authentication Problem
934 UK Blocked in fraud screening Blocked in fraud screening
935 B Adjustment failed, please wait one minute and retry Adjustment failed, please wait one minute and retry
936 B Declined please try again Invalid or expired single use token
937 B Declined please try again Single use token service unavailable
938 B Authentication is required to process this transaction Authentication is required to process this transaction
939 FD Reversal Outside Window Reversal Outside Window
940 B DECLINE Masterpass account is not enabled
941 B DECLINE oauth_verifier is required
942 B DECLINE checkout_resource_url is required
943 EFT Rejected by the bank Rejected by the bank
944 B Card entry method not accepted Card entry method not accepted
1001 DJN APPROVED Approved with balance
1002 DJN APPROVED Approved without the balance
1003 DJN APPROVED Approved VIP
1004 DJN APPROVED Approved. Administrative Transaction
1005 DJN DECLINED Declined
1006 DJN EXPIRED CARD Declined. Expired card
1007 DJN ADM PIN TRIES EXCEE Declined. Max PIN attempts with an Administrative card reached
1008 DJN INVALID CARD Declined. The Admin card must be from the same institution as the POS
1009 DJN SYSTEM NOT AVAIL. Declined. The host cannot authorize the transaction at this time
1010 DJN TRX NOT ALLOWED Declined. The transaction type is invalid
1011 DJN TRX NOT ALLOWED Declined. The transaction type is not supported on this terminal
1012 DJN DECLINED Declined. The card status is lost or stolen
1013 DJN DECLINED Declined. The status of the card is unknown
1014 DJN ACCOUNT NOT SET UP Declined. The account used in the transaction is not defined
1015 DJN PLEASE RETRY Declined. Auth. type incorrectly defined. Host problem
1016 DJN INVALID CARD Declined. Track2 invalid
1017 DJN PLEASE RETRY Declined. Partial cancellations are not supported
1018 DJN PLEASE RETRY Declined. Invalid amount
1019 DJN PLEASE RETRY Declined. The transaction date is invalid.
1020 DJN PLEASE RETRY Declined. Transaction declined by the issuer
1021 DJN PLEASE RETRY Declined. Format error in the transaction
1022 DJN PLEASE RETRY Declined. Invalid acquirer institution
1023 DJN PLEASE RETRY Declined. Routing problem
1024 DJN PLEASE RETRY Declined. Routing problem
1025 DJN PLEASE RETRY Declined. Cannot authorize
1026 DJN PLEASE RETRY Declined. Invalid card number length
1027 DJN DECLINED Declined. Insufficient funds
1028 DJN PLEASE RETRY Declined. Preauthorization limit reached for the period
1029 DJN DECLINED Declined. Duplicate transaction
1030 DJN PLEASE RETRY Declined. Max online refund amount reached for a card for the period
1031 DJN REFUND LIMIT Declined. Max offline refund amount reached for a card for the period
1032 DJN REFUND LIMIT Declined. Max refund amount for a transaction
1033 DJN OVER MAX NUMBER TRX Declined. Max number of refunds reached for a card for the period
1034 DJN PLEASE RETRY Declined. Max refund amount reached for a card for the period
1035 DJN NOT AVAILABLE Declined. Balance inquiry transaction not permitted
1036 DJN OVER MAX NUMBER TRX Declined. Usage limit has been reached
1037 DJN OVER MAX NUMBER TRX Declined. The number of refunds for this card type has been reached
1038 DJN PLEASE RETRY Declined. Declined by the issuer
1039 DJN DECLINED Declined. Status of the card inactive
1040 DJN HOLD CARD Declined. Stolen card
1041 DJN REFUND LIMIT Declined. Limit in the no. of trans. or refund amount and Interac cancellations reached for the terminal
1042 DJN PIN REQUIRED Declined. The card PIN is required for this card (can be admin card)
1043 DJN INVALID CARD Declined. The check digit of the card number is invalid
1044 DJN PLEASE RETRY Declined. A forced transaction ended in error due to a system problem
1045 DJN SYSTEM NOT AVAIL. Declined. The authorization host is not available
1046 DJN CALL FOR AUTH Declined. The authorization host is not available
1047 DJN CALL FOR AUTH Declined. The authorization host is not available
1048 DJN PLEASE RETRY Declined. System error
1049 DJN TRX NOT ALLOWED Declined. Unsupported transaction
1050 DJN CALL FOR AUTH Declined. Maximum amount limit
1051 DJN CALL FOR AUTH Declined. Maximum amount limit for the day reached
1052 DJN CALL SERVICE Declined. Issuing host did not respond (timeout)
1053 DJN CALL SERVICE Declined. System error
1054 DJN CALL SERVICE Declined. System error
1055 DJN CALL SERVICE Declined. System error (admin card)
1056 DJN CALL FOR AUTH Declined. System error with security boxes
1057 DJN CALL FOR AUTH Declined. ARQC error
1058 DJN CALL FOR AUTH Declined. CVR error
1059 DJN CALL FOR AUTH Declined. TVR error
1060 DJN CALL FOR AUTH Declined. This message is an EMV referral - "fallback"
1061 DJN RETAILER NOT FOUND Declined. The merchant number is invalid
1062 DJN PLEASE RETRY Declined. Account type invalid.
1063 DJN INVALID ADMIN PIN Declined. The administrative PIN is invalid
1064 DJN NEED ADMIN CARD Declined. Admin card required. Currently only validated for admin PIN change transactions
1065 DJN CALL SERVICE Declined. The amount of the transaction is too high
1066 DJN CARD NOT SET UP Declined. The card is not set up in the acquirer's host (POS)
1067 DJN CALL SERVICE Declined. The transaction date is invalid
1068 DJN INVALID DATE Declined. The expiry date of the card is invalid
1069 DJN CALL SERVICE Declined. Transaction code invalid
1070 DJN DECLINED Declined. Transaction amount exceeds the allowable limit
1071 DJN DECLINED Declined. EMV - ARQC invalid
1072 DJN DECLINED Declined. EMV - Error with the security box
1073 DJN DECLINED Declined. EMV - Error with the security box
1074 DJN DECLINED Declined. EMV - Key cannot be found in the security module
1075 DJN DECLINED Declined. EMV - ATC error
1076 DJN DECLINED Declined. EMV - CVR error
1077 DJN DECLINED Declined. EMV - TVR error
1078 DJN DECLINED Declined. EMV - Transaction in fallback
1079 DJN INVALID PROGRAM Declined. PPC - The selected program is inactive
1080 DJN TRX NOT ALLOWED Declined. PPC - The merchant does not have access to the transaction program
1081 DJN INC. AMOUNT/CARD Declined. PPC - Amount differs from the program
1082 DJN INVALID AMOUNT Declined. PPC - The amount does not correspond with the program
1083 DJN DECLINED Declined. PPC - Activation correction impossible
1084 DJN DECLINED Declined. PPC - amount of the transaction higher than the starting amount
1085 DJN ALREADY ACTIVE Declined. PPC - card already activated
1086 DJN INSUFF. FUNDS Declined. PPC - Insufficient funds
1087 DJN INVALID CARD Declined. PPC - Invalid card
1088 DJN FORMAT ERROR Declined. Error in the format of the transaction
1089 DJN FORMAT ERROR Declined. Error in the contents of a field in the transaction
1090 DJN FORMAT ERROR Declined. Error in Batch Close
1091 DJN PLEASE RETRY Declined. Desjardins acquirer system timeout
1092 DJN FORMAT ERROR Declined. Error in the Desjardins host acquirer system
1093 DJN TERMINAL DEACTIVATED Declined. The terminal is deactivated at the Desjardins acquirer host
1094 DJN FORMAT ERROR Declined. The transaction is invalid. The response sent by the host only contains a header.
1095 DJN INVALID PIN LENGTH Declined. PIN length invalid
1096 DJN PLEASE RETRY Declined. Cardholder card data decrypting error.
1097 DJN PLEASE RETRY Declined. MAC error
1098 DJN CALL SERVICE Declined. Sequence number (see header) is invalid
1099 DJN PIN TRIES EXCEEDED Declined. Number of PIN attempts exceeded
1100 DJN EXPIRED CARD Declined. Expired card
1101 DJN HOLD CARD Declined. Card probably fraudulent.
1102 DJN HOLD CARD Declined. Stolen card
1103 DJN INVALID AMOUNT Declined. Invalid amount
1104 DJN PLEASE RETRY Declined. Invalid card
1105 DJN HOLD CARD Declined. Card probably fraudulent.
1106 DJN PLEASE RETRY Declined. Limit exceeded
1107 DJN HOLD CARD Declined. Amount exceeds the limit
1108 DJN HOLD CARD Declined. Retain card
1109 DJN DECLINED Declined. EMV - ARQC error
1110 DJN DECLINED Declined. EMV - CVR error
1111 DJN DECLINED Declined. EMV - TVR error
1112 DJN UNABLE TO PROCESS Declined. Error in the tax calculation
1113 DJN CANCELLATION LIMIT  Declined. Daily Interac cancellation limit reached
1114 DJN KEY CHANGE REQUIRED Declined. First transaction for a terminal must be a transaction code 96
1115 DJN CARD NOT SUPPORTED Declined.
1116 DJN SELECT OTHER ACCT Declined. Inactive Desjardins Interac account
1117 DJN CARD NOT SET UP Declined. Inactive Desjardins Interac card
1118 DJN DECLINED Declined. Desjardins Interac card, insufficient funds
1119 DJN NOT ALLOWED Declined. Transaction not allowed
1120 DJN INVALID PIN Declined. Incorrect PIN
1121 DJN DECLINED Declined. PIN Required. The card must be inserted into the chip reader.
1122 DJN ADM PIN NOT IN FILE Declined. Unrecognized administrative card
1123 DJN PIN CHG NOT ALLOWED Declined. This Admin card cannot be used to change the PIN
1124 DJN SYSTEM NOT AVAIL. Declined. Desjardins Interac issuing host unavailable
1125 DJN DECLINED Declined. Requires caisse authorization
1126 DJN ACCOUNT NOT SET UP Declined. Non-existent account
1127 DJN CARD NOT SUPPORTED Declined. Caisse (branch) does not exist
1128 DJN CARD NOT SET UP Declined. Card inactive at the Desjardins Interac issuing host
1129 DJN SELECT OTHER ACCT Declined. Account does not exist
1130 DJN DECLINED Declined. Amount exceeds the allowable limit
1131 DJN CARD NOT SET UP Declined. Account does not exist
1132 DJN Invalid Accord D Transaction Invalid Accord D Transaction
1133 DJN Accord D transaction cannot be processed as recurring. Accord D transaction cannot be processed as recurring.

Good to know:

  • There are response codes that are unique to the Web Terminal
    • If you get a “Call Help Desk” response after submitting a transaction in the Web Terminal, refer to the transaction details to find out the response, and then refer to the information in this help document.
    • If you get an “Invalid Transaction Adjustment ID” response after submitting a refund or pre-authorization completion transaction in the Web Terminal, this means you entered the adjustment ID incorrectly. The adjustment ID is simply the transaction ID of the original transaction that you’re processing against. (See How do I Process a Refund or Void?)
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