How to recognize a fraudulent transaction?

As a business owner, it is essential to monitor and review the transaction activity that takes place on your account. 

When reviewing your transactions it is important to keep an eye out for any key indicators of a fraudulent transaction. Indicators can include transaction amounts that are whole numbers, multiples of 10, or outside of your regular volume. 

You should also be wary of transactions that include only the bare minimum requirements to process. Fraudsters will often try to pass the least information possible as they may not have access to the correct information, including things like billing address or CVV.

Must know: 

  • You can monitor your transaction activity by using the reporting/analysis area of your Portal. The transaction report is a key tool that can be used to see an overview of your processing while allowing you to click into each transaction for more information. 

Good to know: 

  • It is very important to stay vigilant. If possible, you should monitor your account activity on a daily basis.
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