How do I process a Custom Web Terminal transaction?

You can use the Custom Web Terminal to manually process a card-not-present transaction. The Custom Web Terminal feature is frequently used for over the phone transactions. 

As a business, you enter the card details on behalf of the consumer directly into the Custom Web Terminal to submit a transaction.

Must know:

  • Your account must have the Custom Web Terminal enabled. 
  • Your user must have Full Access to payment processing in order to access the Custom Web Terminal.

How do I process a Custom Web Terminal transaction?

  1. Within the Portal go to Processing > Custom Web Terminal.
  2. Fill in the payment information. 
  3. You have the option to view a receipt by clicking “Show transaction receipt after Submit Transaction”. 
  4. To complete the payment click ‘Submit Transaction’.

Good to know:

  • Billing address is optional and doesn’t need to be filled in. 
  • The full credit card details, including the CVD number for Canadian merchants, are mandatory.
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