Your monthly invoice will allow you to see the monthly activity of your account, your fees, and your account balance at the end of the period indicated.
Must know:
- Refer to your Code of Conduct document for a list of all fees on your account.
- HST is only calculated for certain items such as returned item fees and setup fees. Monthly fees and transaction fees are tax-exempt.
- The primary contact on the account will receive a monthly invoice each month within 10 business days of the end of the month.
- The monthly invoice cut-off time is midnight Pacific Time. If your account is set to run in other time zones, you may see some transaction activity included on a monthly invoice.
How do I read my monthly invoice?
Each monthly invoice is broken down into individual sections:
| What appears on your monthly invoice | Description |
|---|---|
|
Previous Balance |
Balance payable from the previous monthly invoice. |
|
Payments Received |
Amount paid toward the previous month’s account balance. |
|
Balance Forward |
Amount overdue from the previous monthly invoice. |
The amount for each fee is determined by multiplying the volume by the unit cost.
| What appears on your monthly invoice | Account Type | Description |
|---|---|---|
|
Account Monthly Charge |
Gateway or Merchant Account |
Bambora charges a monthly fee that is separate from per-transaction fees and discount rates. This total indicates the monthly fees charged during the monthly invoice period. |
|
Approved Credit Card Transactions |
Gateway or Merchant Account |
Summary of per-transaction fees for approved transactions. Aka - the gateway fee. |
|
Declined Credit Card Transactions |
Gateway or Merchant Account |
The total is based on Bambora's declined transaction fee (Unit Cost) multiplied by the number of declined transactions that were processed during the monthly invoice period. |
|
Credit Card Discounts |
Merchant Account |
A per-transaction fee that is charged by based upon the total amount of the transaction size. |
|
EBP (Electronic Banking Payments) Monthly |
Merchant Account |
A monthly fee that is separate from per-transaction fees for EBP transfers. This total indicates the monthly fees charged during the monthly invoice period. |
|
EBP Transactions |
Merchant Account |
Summary of per-transaction fees for EBP transactions. |
|
Chargeback Fee |
Merchant Account |
Chargeback fees are applied against transactions that were contested by a credit card owner. |
|
Subtotal |
Gateway or Merchant Account |
The total value of all fees accrued during the month, not including GST. |
|
GST (Registration #) |
Gateway or Merchant Account |
The total GST applied to transaction fees. GST is only added to chargeback fees. |
|
Total Fees |
Gateway or Merchant Account |
The total of all fees for the month, including GST. |
|
Prepaid Fees |
Gateway or Merchant Account |
Prepaid Fees indicate the total fees collected during regular settlement. See the Settlement Summary report for a record of settlements as they occur. |
|
Total Payable |
Gateway or Merchant Account |
Balance due on the account. |
Your total revenue for the monthly invoice less chargebacks.
| What appears on your monthly invoice | Description |
|---|---|
|
Card Type Sales |
Visa, Mastercard, and American Express are listed on separate lines to indicate the number and total of all approved transactions for each payment type. Other card types (like Discover or AMEX) are combined and displayed in one line item called Other Sales. |
|
Card Type Returns |
The total number and amount value of all returned transactions are displayed on separate lines for Visa, MasterCard, and American Express. Other card types (like Discover or AMEX) are combined and shown in one line called Other Returns. |
|
Chargebacks |
Number and amount value of any chargebacks that occurred. |
|
Net Credit Card Sales |
Shows the total credit card sales, net returns, and refunds. |
|
Monthly Net Credit Card Transactions |
Total monthly net credit card transaction amounts less chargebacks. |
| What appears on your monthly invoice | Description |
|---|---|
|
Debit Transfers |
Amount of all debit transactions during the monthly invoice period. |
|
Credit Transfers |
Amount of all credit transactions during the monthly invoice period. |
|
Rejected |
Amount of all rejected transactions during the monthly invoice period. |
|
Returned |
Amount of all returned transactions during the monthly invoice period. |
An account reserve is an amount of money that is held in your Bambora account to cover potential financial risks. An example would be payment reversals you may receive, like chargebacks and refund claims.
You will be informed of a reserve before boarding or with a notice period if a reserve is required post-boarding.
| What appears on your monthly invoice | Description |
|---|---|
|
Balance Forward |
The total amount that Bambora held in a reserve account as of the previous monthly invoice period. |
|
Reserves Collected |
Amount collected and allocated to the reserve account during the current monthly invoice period. |
|
Reserves Released |
Amount released from the reserve account during the current monthly invoice period. |
|
Reserve Balance |
The amount currently held in a Bambora reserve account. |
| What appears on your monthly invoice | Description |
|---|---|
|
Date |
Day of the month. |
|
CAV |
The number of transactions that used canadian address verification. |
|
DEC |
The number of declined transactions. |
|
P |
The number of purchase transactions. |
|
R |
The number of return transactions. |
|
PA |
The number of pre-authorization transactions. |
|
PAC |
The number of pre-authorization completion transactions. |
|
VP |
The number of void purchase transactions. |
|
VR |
The number of void return transactions. |
|
Total |
The total number of transactions. |
|
Sales |
Total sales in dollars. |
|
Returns |
Total returns in dollars. |
|
Net Sales |
Total net sales less the returns. |