How do I know if my batch transactions processed?

You can view your batch file transactions and confirm whether they processed successfully by looking directly within the Portal. Bambora will provide you with a response which you can view directly inside each batch file.

Must know:

  • You only need Read Only Access to view Batch Processing. 
  • A batch file may be processed, but individual transactions within the batch file may have failed.

How do I know if my batch transactions processed?

  1. Within the Portal go to Processing > Batch Processing.
  2. Look for the blue checkmark under the “Credit” column.
  3. Hover over the blue checkmark, and it will say Complete.
  4. Click on the batch file, there should be a blue checkmark next to each item under Status.

Good to know:

  • If there is a red ‘X’ next to any line item in your batch, hover over the X to see the error. This is usually due to incorrect banking or a payment being rejected by the consumer’s bank.
  • Credit card batch transactions can also be viewed in your “transaction report.”
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