The best way to protect yourself against fraud is by being proactive, implementing checks, and building barriers. These barriers won’t guarantee to block all fraud attempts, so best practice is to get notified as quickly as possible about any suspicious activity on your account.
Configuring your account to receive an email receipt whenever you get a decline can help get in front of fraudulent activity. When you see a significant spike in the number of decline notifications, you are potential being hit by fraudulent activity.
Setting Up Decline Alerts
- Within the Portal go to Administration > Account Settings > Email Receipts
- Check off the ‘Decline Transaction Notification’ underneath receipt settings at the bottom of the page.
- Click 'Update' to save these changes.
Warning: these will only go the primary contact of the account. Ensure it is always updated to stay vigilant.