File Sharing through


FINTRAC requires merchants to provide the name and address of the beneficiary for each electronic funds transfer (EFT) that they submit for processing of $1,000 or more.

While the regulation requires this information for transactions of $1,000 or more, we highly recommend that you send it for all EFT transactions.

EFT records can be submitted using 

Is secure? follows security best practices and ensure industry standard capabilities for its security and compliance. Among these controls:
  • Technical security security: Technical capabilities include encryption at-rest and in-transit, four types of two-factor authentication, nine enterprise identity (SSO) integrations, configurable password and session policies, and a perfect “A+” score from Qualys SSL Labs.
  • Compliance controls: ensure SOC 2 compliance. Also, HIPAA / GDPR / CCPA are standards that comply with.
  • Audit trails: maintains a comprehensive audit log of who, what, when, where and how your files are modified.This audit trail can serve as proof of delivery or proof of receipt to/from partners.

How do I use

Request your unique file sharing link

Send an email to requesting a file-sharing link.

This email must have the following information:

  • First Name, Last name
  • Merchant ID
  • Email Address – this needs to be the primary email on the account

Note: If the email address provided is not the same as the primary email on file, consent to use the new one must also be given by email. You will only need to complete this step once to get your link.

What file format is required?

To upload your beneficiaries information into you will need to prepare a separate CSV file that includes the following information for each recipient:

  • Transaction ID (recommended) and/or Transaction amount
  • Beneficiary Name
  • Beneficiary Address

Please include the batch ID and date within the name of the file.


You can use the attached template (at the bottom of the page) to fill your beneficiary's information into columns A-C as seen below:

After the information has been entered, please save the file as a .CSV (Comma delaminated).


How do I to upload to

Step 1:
Once you have requested your file sharing link, you will receive an email (similar to the one below) with a link to the shared folder you have been given access to. If you have not received this email, please check your spam or junk folders. Also save the domain to your safe senders list. Click on “Open shared files”.

Step 2:

Click on “Upload files”.

Step 3:

This will open your file navigation to select your file(s).

 Note: You can select one or more files to upload

Step 4:
Click “Open” to upload your selected files. You will get a progress window to show you the status of each file uploaded. There will be a green check in the status column to show that your file(s) has successfully completed.

Congratulations! Your files have been uploaded!

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