- Log in to the Online Member Area
- From the menu, click processing> recurring billing.
- Use the Search and Sort fields to narrow the list of accounts.
- Click Refresh to generate the search results.
- Click a line item to open the customer’s billing profile.
- Make your changes on the customer’s Billing Profile page.
- Click Update (bottom of the screen).
Viewing Detailed Account Information
- To review the customer's recently processed recurring billing items, click the History button at the bottom of the page.
- When finished, click Return.