With Bambora's Web Terminal, you can easily process transactions anytime, anywhere. Whether you are looking for a high-volume call centre solution, or a secondary payment channel for your ebusiness, Bambora's Web Terminal can help to streamline your transaction flow and minimize operational costs. Because the customer must initiate and authorize INTERAC Online transactions, it is not compatible with Web Terminal.
To use the Web terminal, you need your existing workstation, a connection to the Internet, and access to Bambora's secure member area.
- Active compatible ecommerce merchant accounts for each card type in each currency you process.
- Unique Bambora merchant IDs and account login information for each currency you process.
- If you are using the Custom Web Terminal, it must be activated by Customer Support.
- The Web Terminal uses pop-up windows during the transaction process; make sure pop-ups are enabled in the browser settings.
- The Web Terminal supports the current and previous major releases of Internet Explorer, Firefox, Chrome, and Safari. If you have performance or other issues, contact Support.
Accessing the Web terminal
The Web Terminal is suitable for processing credit card transactions. The Web Terminal interface is in the Bambora Member Area under processing> web terminal. When submitted, transactions are immediately logged in the Bambora system and can be reviewed through various Reporting tools.
Processing Web Terminal Transactions: The Web Terminal accepts all types of credit card transactions: purchases, pre-authorizations, returns, void purchases, void returns, and pre-auth completions.
Web Terminal Reporting and Responses: Bambora Reporting includes detailed transaction histories for each item processed through the Web Terminal.
Completing a Transaction
Web Terminal can accept all types of credit card transactions: purchases, pre-authorizations, returns, void purchases, void returns, and pre-auth completions.
Many merchants will find it easiest to use this service for purchases and pre-authorizations.
- Log in to the Online Member Area
- On the menu, click processing> web terminal.
- On the left side of the form, enter the following information:
- Customer Name
- Credit Card Number
- Expiry Date
- CVD/CVV number (optional)
- Transaction type (list)
- Sale Amount
- Order Number (up to 30 digits, for reference)
- On the right side of the form, enter customer contact details:
- Address information
- Phone number
- Email address (for sending receipts)
Click Submit Transaction.
- Check for an Approved response. If you see Transaction Declined, follow up with your customer.
|Transaction ID||Unique transaction reference number. Use this number to search for transaction details in the Reporting area.|
|Approval Code||Transaction authorization number issued by the bank.|
|Batch Number||Gateway reference ID number, for internal and customer support purposes.|
|Response Code||Dedicated, bank-issued response code for Web Terminal transactions.|
If you entered the 3-digit secure code from the back of the customer’s credit card, a CVD response is returned. CVD responses typically show:
|AVS Result||The Address Verification Service is an automatic verification tool set up by the card companies. AVS codes indicate how well a submitted address matches the information on file at the card owner’s credit card issuing bank. View detailed AVS comments in the Transaction Report.
X or Y – Address/ZIP match
0 or G – AVS was not done.
List of AVS response codes. More response codes are in our Reporting Guide.